Charter Policies

Encore Jets Charter Agreement: Standard Terms & Conditions

ENGAGEMENT: Client (referred to herein as “Client” or “you”) hereby engages Encore Jets, LLC (1460 Broadway, 5th Floor, New York, NY 10036), a Delaware Limited Liability Company (“Encore Jets”), to act as its broker to arrange for the charter services described on the Charter Itinerary, to which these Standard Terms & Conditions are annexed, on behalf of Client from third party certified air carriers operating under Part 135 of the Federal Aviation Administration (“FAA”) Regulations (Section 14, Code of Federal Regulations).

  1. Reservations & Cancellations:

    1. All requests for services are subject to acceptance by Encore Jets. Encore Jets hereby expressly reserves the right to accept or reject any reservation requests for any reason, or for no reason, whatsoever. Your Charter Itinerary will be delivered by fax from Encore Jets providing a confirmation number and the estimated price quote, and specifying the date(s) and departure time of travel, flight segments arranged on your behalf, aircraft type and other requests specified by you when booking your flight. You will be requested to sign and return a copy of the Charter Itinerary signifying confirmation of its contents and consent to these Standard Terms & Conditions.
    2. Client will be charged the following for cancellations, 25% for any cancellation upon signing, 50% cancellation fee for any charter cancelled within seven (7) days of departure, and 100% for any charter cancelled within forty eight (48) hours of departure. Client will not be held to any further cancellation policies or provisions.

  2. PRICE QUOTES: The cost estimate provided to Client for each specific Charter Itinerary, is subject to the following:

    1. Domestic and international flights may be subject to the federal excise tax and federal departure tax, respectively. Encore Jets will add the applicable tax, using the current rate, to each charter invoice, and Client will pay such amounts.
    2. Client understands that the cost estimate provided by Encore Jets will include estimates for certain cost items. Client will pay the actual amount of applicable taxes, flight fees, fuel surcharges, over-flight permits, landing charges, catering costs, ground transportation, flight phone, customs fees, crew trip expenses, and similar out-of-pocket expenses relating to the services provided should these amounts differ from the original cost estimate.
    3. If a deviation from the original itinerary is requested by Client and agreed to by Encore Jets, or if any such deviation is caused or necessitated by Client’s actions, then the amount owed by Client to Encore Jets may differ from the original cost estimate. Client hereby agrees to pay any and all charges associated with such deviations from the original cost estimate and/or Charter Itinerary.